There are four possible authentication results:
Passed: the software recognizes the document and was successful in verifying physical security features and data content sufficient to enable a “pass” grade to be rendered.
Failed: the software recognizes what type of document it is supposed to be but cannot verify some physical security features and/or data content sufficient to enable a “pass” grade.
Attention + reason: this result implies that the software was able to recognize and validate the authenticity of the document, but the document has an issue(s). For instance, it may be expired, the magnetic strip might be damaged, or dirt on the document has obscured some visible features.
Note: If you received an Attention result on a remote authentication with an alert stating that "The document type could not be determined", we recommend sending your customer a new remote authentication link and having them do it again.
Unknown: this result implies one of two things (1) the document is not a part of the library (the document is “untrained”), or (2) the document is of poor quality forgery.
Inspection Navigation Options:
Images: This screen displays the high-resolution images captured by the scanner. You’ll see both the front and back of the ID document as well as an infrared version of the front of the ID document, see figure 10. Depending on which scanner device you use, you may see ultraviolet versions of both the front and the back of the document (e.g. Desko Penta scanner). Select a thumbnail to inspect the document image in more detail. Use the left slider or +/- buttons to increase/decrease the image size. You can also use the mouse wheel to adjust the image size.
Biographic: This screen displays the various personal data information extracted from the document. It also displays the personal data stored on the multiple security mechanisms in the document (e.g. magnetic strip, 1D barcode, 2D barcode, chip, etc.). The biographic information will vary depending on the document type (e.g. ID document versus passport).
Authentication This screen displays the individual authentication tests performed on the document and their respective result (e.g. birth date crosscheck, 2D barcode read, 2D barcode content, etc.). The authentication engine performs a weighted average on all of the individual authentication test results in order to give the document the overall authentication result. This means that it is possible for a document to fail one test but still receive a pass overall result.
Authentication tests:
Below are some of the authentication tests that are performed. This is not a comprehensive list and not every test is executed on every type of document. Note that these names are intended to be descriptive and do not represent actual authentication test names.
2D barcode OCR - Verifies that the barcode was both read successfully, and the contents were extracted.
2D barcode format validation - Verifies that two-dimensional barcode could both be read successfully and decoded. Fails if the 2D barcode could not be correctly decoded, which could be a result of incorrectly encoding, either inadvertently due to a manufacturing problem, or intentionally.
Data validity tests - Reads the multiple data sources on a document and verifies that no widespread differences exist in the data between data sources, which may indicate that the document has either been tampered with or is a counterfeit.
Field crosschecks - Compares the fields between two or more data elements in multiple locations on a document (such as visual, 2D barcode, magnetic stripe, or contactless chip) to verify that they match.
Magnetic stripe - Verifies that the magnetic stripe on the document was read successfully and the contents were extracted.
Microprint/microtext detection - Verifies that a microscopic text security feature is present and in the expected location on the document.
MRZ check digit validation - Checks the digits in the machine-readable zone (MRZ) to verify that the data was correctly interpreted. Validates the visible personal number check digit by comparing it with a calculated check digit from the visible personal number element.
Near-infrared pattern - Verifies that a security feature, visible in the near-infrared spectrum, is present and in the expected location on the document.
Near-infrared response - Verifies that a region of the document responds as expected when viewed under near-infrared illumination. May be used to determine: the integrity of the photo (detect photo substitutions), that the document is not counterfeit, and that the document has not been tampered with or modified.
Photo substitution detection - Detects any digital image tampering. Note: The ability to detect photo tampering attempts will vary by document type (some documents provide more photo protection features than others).
Photo printing verification - Verifies that a detailed printing technique was used on the photo. This test may be used to verify the integrity of the photo (detect photo substitutions) and that the document is not counterfeit.
Retroreflective laminate detection - Tests for images or text incorporated into the lamination of the document that are revealed by indirect light
RFID - Verifies that the chip was present and that the chip was both read successfully, and the contents were extracted.
RFID chip authentication - Verifies that the appropriate document and country verifying certificates are available. This test may fail if the document was prematurely removed from the reader, the contactless chip is faulty, or the contactless chip is not genuine due to replacement (country and document certificates do not match).
Ultraviolet (UV) pattern match - Verifies that a security feature, visible in the ultraviolet spectrum, is present and in the expected location on the document.
Ultraviolet response - Verifies that a region of the document responds as expected when viewed under ultraviolet (UV) illumination. May be used to determine the integrity of the photo (detect photo substitutions), that the document is not counterfeit, and that the document has not been tampered with or modified.
Visible pattern match - Verifies that a security feature in the visible spectrum is present and in the expected location on the document.
If you have questions, please contact support by:
Emailing [email protected]
Monday-Friday 7AM - 5PM PST