Uveritech

What the different results from PALDIN Desktop mean

4 Authentication Results and Inspection Options

How to use the custom field option in PALIDIN Desktop

PALIDIN Custom Field Feature

A quick guide on using PALIDIN Desktop with an ID-150 Scanner

PALIDIN Desktop Quick User Guide

How to run an export from PALIDIN Desktop

PALIDIN Desktop Export Feature

Follow the steps below if you are receiving a failed or unknown result on what you believe to be a valid document

Failed or Unknown Scan Result on Valid Document

How to set a cleaning schedule for your ID-150 scanner using PALIDIN

ID-150 Scanner Maintenance

A troubleshooting guide for when PALIDIN Desktop is not detecting the scanner

Scanner not connecting to PALIDIN Desktop

Finding the PC name

Enable the collection of sample files on PALIDIN Desktop to help our support team troubleshoot

Enable Sample Files

Edit Display Fields in PALIDIN Desktop

How to print and save transaction reports locally on PALIDIN Desktop

How to Print and Save Transaction Reports

How to download the AssureID Programs manually.

Downloading the AssureID Programs Manually

How to reinstall or update the AssureID Sentinel and Document Library

Reinstalling/Updating Sentinel & the Document Library

How to find your license key and expiration date for PALIDIN Desktop

Locate your license key and expiration date

How to find your PALIDIN and AssureID versions

Check AssureID and/or PALIDIN versions

All the steps to install PALIDIN Desktop and configure the settings

Installing PALIDIN Desktop

A step-by-step guide on how to uninstall and reinstall PALIDIN Desktop

Executing a Complete Uninstall/Reinstall of PALIDIN Desktop

How to move PALIDIN Desktop from one PC to another

Moving PALIDIN Desktop to a new PC

How to collect Verbose and PALIDIN Desktop Logs for troubleshooting issues.

Collecting Verbose and PALIDIN Logs

Demos showing how to properly scan Passports and Driver's License Size Documents using the AT10K scanner

AT10K - Scanner Demos

How to Activate or Deactivate a License for PALIDIN Desktop

Activate License or Deactivate License

How to upgrade your PALIDIN Desktop system from Standard to Enterprise

Upgrade PALIDIN Desktop Standard to PALIDIN Desktop Enterprise

3 Methods to Update PALIDIN Desktop

A guide to understanding the tests run on PALIDIN Desktop

Concepts, Tests, and Terms

How to download and update the latest veridocs engine/library

Updating the Veridocs engine/library

This article explains what to expect when using a custom workflow in the PALIDIN Desktop application.

How Workflows Function in Desktop

How to ban customers by adding them to your Do Not Sell List

Do Not Sell List

How to Enable Redacted Transaction Reports

Redacted Transaction Reports - Desktop

Luis Fonseca

Support Articles related to PALIDIN Desktop

Desktop

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.