Creating or editing settings in the online portal
Log in to https://app.palidin.net
βNote: Admin-level access is required to view the Settings tab.
Click the Gear icon in the top-right corner
Click on Settings
Click on +Add New Settings
Add a name and description for your settings and click on Create
You can then enter each setting and configure these to your liking. If you have modified a setting, please click on Save before moving to a new setting.
(General settings such as launching PALIDIN when booting up the PC or clearing the Results menu after a certain amount of time after doing a scan)
(Authentication settings so that instead of receiving an Attention result, you can receive a Pass or a Failed result)
(Expired IDs settings so that instead of receiving an Attention result for expired IDs, you get a Passed or Failed result, and so that if an ID is close to the expiration date, it can be marked with an Attention or a Failed result)
(Age verification settings so that you can mark underaged users with an Attention or a Failed result)
(Pop-up settings so that if you do a scan while the PALIDIN software is minimized, the results page will pop up)
(Display Fields settings so that you can decide what information is shown on the Results page or on the Local Transaction Report when doing a scan)
(Sample Collection setting so that you can save the sample files of a scan. Helpful when getting an Unknown result for a new ID that was just released)
(Transaction Report Settings so that you can print or locally save scans. You can also set it up to auto save scans locally or password protect those scans)
(Data Management Settings so that the scans that are done can be automatically uploaded to the online portal)
Once those settings are configured and saved, you can click on the back arrow to go back to the Settings menu.
If you wish to edit an existing setting, you can always click on that existing setting and modify those settings. (Remember to click Save after each change)
Assigning a created setting in the online portal to a registered PC
Log in to https://app.palidin.net
βNote: Admin-level access is required to view the Settings tab.
Click the Gear icon in the top-right corner
Click on Settings
Locate the settings that you wish to assign to your PCs and click on Assign
Select the location, department and PCs that you wish to apply those settings to and click on Assign Settings
If you have questions, please contact support by:
Using chat feature at the bottom right of page
Calling 800.883.8822
Emailing [email protected]
Monday-Friday, 7AM - 5PM PST

















